ACCESSIBILITY STATEMENT
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ACCESSIBILITY STATEMENT
Introduction
We want everyone, including people with disabilities, to use our service easily. This document explains what we do to make it accessible and compliant with laws and standards such as the European Accessibility Act and the WCAG.
SCARPA is committed to accessibility and inclusivity. We want all our customers, including people with disabilities, to successfully use our service.
This document describes the accessibility features of https://scarpa.com, how we meet the requirements of the European Accessibility Act, EN 301 549, WCAG 2.2, the ADA and Section 508, and what we are doing to maintain and improve accessibility. This statement covers only https://scarpa.com
We review this information regularly as we improve https://scarpa.com
Overview
Service description
The site provides an online retail service, allowing users to browse the catalog, manage the shopping cart, and complete purchases via the e‑commerce platform.
How to use https://scarpa.com ( Accessibility & Operability)
We strive to make https://scarpa.com simple for everyone. Here is an overview of how to navigate and use our service when assistive technologies or special configurations are used:
How to use https://scarpa.com
The service is accessible via a web interface from the main menu, which lets users navigate among product categories. Users can open product pages, add items to the cart, and complete the purchase through the guided checkout.
Customer support is available through the Contacts section of the site.
Accessibility of https://scarpa.com
The site uses the standard modes of interaction provided by the operating system and assistive technologies.
If you need additional explanations on using any part of https://scarpa.com, please contact our support team for personalized assistance. We aim to provide any further descriptions or explanations necessary for the correct use of the service.
Accessibility conformance
(How we meet the requirements)
We evaluated https://scarpa.com against the requirements of the European Accessibility Act (and any applicable local implementation), the ADA, WCAG 2.2, and Section 508, and it is:
Perceivable
No pre‑recorded video lacks captions.
No synchronized media that requires it lacks descriptions or alternative versions.
No video that requires it lacks audio description.
Content is presented in an order that reflects logical and semantic structure, enabling assistive technologies to interpret it correctly.
Instructions for understanding and operating content do not rely solely on sensory characteristics such as shape, color, size, visual location, orientation, or sound.
Content adapts correctly to screen orientation, maintaining consistent display and operation.
Where present, the purpose of input fields that accept specific data is correctly conveyed to assistive technologies and implemented accordingly.
Content is adaptable, allowing users to customize text size while maintaining a fully usable interface.
Content that does not require a two‑dimensional layout reflows correctly when the user agent’s viewport changes.
Adjusting text spacing (line height, paragraph spacing, letter or word spacing) does not cause loss of content or functionality.
Operable
No keyboard traps are present (it is possible to navigate freely into and out of all components).
There is no interference with single‑character keyboard shortcuts (letters, numbers, or symbols).
No time limits are imposed by content, or if present they are user‑controllable, adjustable, extendable, or justified by functional or regulatory needs.
All moving content, if present, includes controls to pause and/or control playback.
No flashing or blinking content at levels that could trigger seizures; content remains within safety limits.
Skip links are implemented to allow quick navigation to the main content, improving accessibility and UX.
Pages within the service flow have titles that describe their topic or purpose.
In sequences where navigation order affects meaning or operation, focusable objects receive focus in an order that preserves meaning and operability.
The purpose of links can be determined from the link text itself or from its context with adjacent content.
Multiple ways exist to locate content within the environment.
Headings and labels clarify content and functionality.
The keyboard focus indicator is visible on all interactive elements.
Elements that can receive keyboard focus are always at least partially visible within the viewport.
No complex gestures are required to use any functionality.
Functionalities do not trigger immediately on touch; they can be canceled before completion and do not require press‑and‑hold to operate.
For UI components with labels that include text or images of text, the accessible name includes the text presented visually.
All features are usable without relying solely on device or user motion.
All features are usable without requiring drag gestures.
Click/touch targets are sufficiently large to ensure comfortable interaction.
Understandable
The language of each page is correctly defined and used consistently throughout the service.
All language parts that require it can be determined programmatically.
When keyboard focus moves to UI components, no unexpected context changes occur that could disorient the user.
When UI components are activated via keyboard or assistive technologies, no unexpected context changes occur that could disorient the user.
Navigation mechanisms are placed consistently throughout the service flow.
Repeated interface elements are defined consistently to make them easy to identify.
Within the environment, help/support request mechanisms are consistent.
When an input error is automatically detected, the error is identified and described with text.
When an input error is identified and suggestions are known, those suggestions are provided unless prohibited by regulations.
Mechanisms are in place to prevent errors, such as confirmation, undo, or reversibility for sensitive actions.
Where possible, users are not asked to provide the same data more than once.
When present, complex authentication systems have accessible alternatives.
We write content in clear and simple language.
Robust
- We use standard development technologies that can be interpreted by assistive technologies.
We have tested https: //scarpa.com with common assistive technologies across a wide range of OS–browser configurations:
Screen readers (such as NVDA and JAWS on Windows, VoiceOver on Mac and iOS) to confirm that all interactive elements are announced correctly and are operable.
We also test screen magnification and high‑contrast modes.
We aim for compatibility with current versions of major assistive technologies. Our code follows best practices outlined in WCAG 2.2 and EN 301 549 for robust implementation, which means it should remain accessible as technology evolves.
Standards . Based on the above, we apply the latest WCAG 2.2 AA and EN 301 549 criteria to ensure accessibility. Compliance with these standards creates a presumption of conformity with EAA, ADA, and other regulations based on the same technical standards.
Continuous monitoring and maintenance
Accessibility is not a one‑time effort, but an ongoing process. Here is how we ensure https://scarpa.com remains accessible over time:
Our accessibility coordinator, who oversees the accessibility of https://scarpa.com can be reached at accessibility@scarpa.net
With AccessiWay’s support, on October 10, 2025 we conducted an external expert‑led manual audit to verify our accessibility compliance. We maintain a cycle of continuous testing and improvements, with recurring support to ensure comprehensive audits— including manual testing by professionals using assistive technologies—at least once a year.
We use automated testing tools integrated into our development process to promptly identify common accessibility issues (such as missing alt text or form labeling). Each code update passes through these checks.
Feedback and contacts
We welcome your suggestions to make https://scarpa.com better. If you find issues or have suggestions, contact us by email, phone, or mail. Please explain the problem in detail so we can assist you.
We value user feedback, especially when you tell us something isn’t working. If you have difficulty accessing any part of https://scarpa.com encounter an accessibility issue, or have suggestions for improvement, please let us know.
**Email:**accessibility@scarpa.net
Company address: Calzaturificio SCARPA — Viale Enrico Fermi 1, 31011 Asolo (TV), Italy
When you contact us, please include as many details as possible (which page or feature, what happened, and which assistive technology you used, if any). We will strive to acknowledge your feedback within 15 business days and will do our best to resolve the issue quickly or keep you informed of progress.
Enforcement. If you believe your accessibility concerns have not been properly addressed, you have the right to escalate your complaint. We sincerely hope to resolve any issues with you before it reaches that stage.
Document history. This document was last reviewed and updated on October 10, 2025. We plan to review it at least annually, or whenever significant changes to the service occur.
EN 301 549 — Technical report
Chapter 5: General requirements
| Criteria | Conformance level(s) | Notes |
|---|---|---|
| 5.1 Closed functionality | Header cell, no response required | Header cell, no response required |
| 5.1.2 General | Header cell, no response required | Header cell, no response required |
| 5.1.2.1 Closed functionality | See 5.2 to 13 | See information in 5.2 to 13 |
| 5.1.2.2 Assistive technology | See 5.1.3 to 5.1.6 | See information in 5.1.3 to 5.1.6 |
| 5.1.3 Non ‑visual access | Header cell, no response required | Header cell, no response required |
| 5.1.3.1 Audio output of visual information; | Not applicable | |
| 5.1.3.2 Playback of audio output including speech | Not applicable | |
| 5.1.3.3 Correlation of audio output | Not applicable | |
| 5.1.3.User control of speech output | Not applicable | |
| 5.1.3.5 Automatic interruption of speech output | Not applicable | |
| 5.1.3.6 Speech output for non‑text content | Not applicable | |
| 5.1.3.7 Speech output for video information | Not applicable | |
| 5.1.3.8 Masked input | Not applicable | |
| 5.1.3.9 Private access to personal data | Not applicable | |
| 5.1.3.10 Interference‑free audio output | Not applicable | |
| 5.1.3.11 Private listening volume | Not applicable | |
| 5.1.3.12 Speaker volume | Not applicable | |
| 5.1.3.13 Volume reset | Not applicable | |
| 5.1.3.14 Spoken languages | Not applicable | |
| 5.1.3.15 Non‑visual error identification | Not applicable | |
| 5.1.3.16 Receipts, tickets, transactional results | Not applicable | |
| 5.1.4 Closed functionality for text magnification | Not applicable | |
| 5.1.5 Visual output for audio information | Not applicable | |
| 5.1.6 Operation without keyboard interface | Header cell, no response required | Header cell, no response required |
| 5.1.6.1 Closed functionality | See 5.1.3.1 to 5.1.3.16 | See information 5.1.3.1 to 5.1.3.16 |
| 5.1.6.2 Input focus | Not applicable | |
| 5.1.7 Speech‑free access | Not applicable | |
| 5.2 Enabling accessibility features | Not applicable | |
| 5.3 Biometrics | Not applicable | |
| 5.4 Preservation of accessibility information during conversion | Not applicable | |
| 5.5 Usable parts | Header cell, no response required | Header cell, no response required |
| 5.5.1 Modes of operation | Not applicable | |
| 5.5.2 Discernibility of usable parts | Not applicable | |
| 5.6 Locking or toggling controls | Header cell, no response required | Header cell, no response required |
| 5.6.1 Tactile or auditory state | Not applicable | |
| 5.6.2 Visual state | Not applicable | |
| 5.7 Key repeat | Not applicable | |
| 5.8 Double‑stroke acceptance | Not applicable | |
| 5.9 Simultaneous user actions | Not applicable |
Chapter 6: ICT with two‑way voice communication
| Criteria | Conformance level(s) | Notes |
|---|---|---|
| 6.1 Audio bandwidth for speech | Not applicable | |
| 6.2 Real ‑Time Text (RTT) | Header cell, no response required | Header cell, no response required |
| 6.2.1.1 RTT communication | Not applicable | |
| 6.2.1.2 Concurrent voice and text | Not applicable | |
| 6.2.2.1 Visually distinguishable display | ||
| 6.2.2.2 Programmatically determinable send/receive direction | Not applicable | |
| 6.2.2.3 Speaker identification | Not applicable | |
| 6.2.2.4 Visual indicator of audio with RTT | Not applicable | |
| 6.2.3 Interoperability | Not applicable | |
| 6.2.4 RTT responsiveness | Not applicable | |
| 6.3 Caller identification | Not applicable | |
| 6.4 Alternatives to voice‑based services | Not applicable | |
| 6.5 Video communications | Header cell, no response required | Header cell, no response required |
| 6.5.1 General (informative) | Header cell, no response required | Header cell, no response required |
| 6.5.2 Resolution | Not applicable | |
| 6.5.3 Frame Rate | Not applicable | |
| 6.5.4 Synchronization between Audio and Video | Not applicable | |
| 6.5.5 Visual Indicator of Audio with Video | Not applicable | |
| 6.5.6 Speaker Identification in Video Communication (Sign Language) | Not applicable | |
| 6.6 Alternatives to video‑based services (informative) | Advisory – no response required | Advisory – no response required |
Chapter 7: ICT with video functionality
| Criteria | Conformance level(s) | Notes |
|---|---|---|
| 7.1 Caption processing technology | Header cell, no response required | Header cell, no response required |
| 7.1.1 Caption playback | Not applicable | |
| 7.1.2 Caption synchronization | Not applicable | |
| 7.1.3 Caption preservation | Not applicable | |
| 7.1.4 Caption features | Not applicable | |
| 7.1.5 Spoken captions | Not applicable | |
| 7.2 Audio description technology | Header cell, no response required | Header cell, no response required |
| 7.2.1 Audio description playback | Not applicable | |
| 7.2.2 Audio description synchronization | Not applicable | |
| 7.2.3 Audio description preservation | Not applicable | |
| 7.3 User controls for captions and audio description | Not applicable |
Chapter 8: Hardware
| Criteria | Conformance level(s) | Notes |
|---|---|---|
| 8.1.1 General Requirements | Header cell, no response required | Header cell, no response required |
| 8.1.2 Standard Connections | Not applicable | |
| 8.1.3 Colour | Not applicable | |
| 8.2 Hardware Products with Speech Output | Header cell, no response required | Header cell, no response required |
| 8.2.1.1 Range of Speech Volume | Not applicable | |
| 8.2.1.2 Incremental Volume Control | Not applicable | |
| 8.2.2.1 Fixed Line Devices | Not applicable | |
| 8.2.2.2 Wireless Communication Systems | Not applicable | |
| 8.3 Fixed ICT | Header cell, no response required | Header cell, no response required |
| 8.3.2.1 Unobstructed High Forward Reach | Not applicable | |
| 8.3.2.2 Unobstructed Low Forward Reach | Not applicable | |
| 8.3.2.3.1 Clear Floor Space | Not applicable | |
| 8.3.2.3.2 Forward Reach with Obstructions (< 510 mm) | Not applicable | |
| 8.3.2.3.3 Forward Reach with Obstructions (< 635 mm) | Not applicable | |
| 8.3.2.4 Width of Knee and Toe Clearance | Not applicable | |
| 8.3.2.5 Toe Clearance | Not applicable | |
| 8.3.2.6 Knee Clearance | Not applicable | |
| 8.3.3.1 Unobstructed High Side Reach | Not applicable | |
| 8.3.3.2 Unobstructed Low Side Reach | Not applicable | |
| 8.3.3.3.1 Side Reach with Obstructions (< 255 mm) | Not applicable | |
| 8.3.3.3.2 Side Reach with Obstructions (< 610 mm) | Not applicable | |
| 8.3.4.1 Changes in Level | Not applicable | |
| 8.3.4.2 Clear Floor or Ground Space | Not applicable | |
| 8.3.4.3.2 Forward Approach | Not applicable | |
| 8.3.4.3.3 Side Approach | Not applicable | |
| 8.3.5 Visibility | Not applicable | |
| 8.3.6 Installation Instructions | Not applicable | |
| 8.4 Mechanically Operable Parts | Header cell, no response required | Header cell, no response required |
| 8.4.1 Numeric Keys | Not applicable | |
| 8.4.2.1 Methods of Operation for Mechanical Parts | Not applicable | |
| 8.4.2.2 Operating Force for Mechanical Parts | Not applicable | |
| 8.4.3 Keys, Tickets and Fare Cards | Not applicable | |
| 8.5 Tactile Indication of Speech Mode | Not applicable |
Chapter 9: Web (applies also to 10, 11, and 12)
Corresponding to WCAG 2.2 Level A
| Criteria | Conformance level(s) | Notes |
| 1.1.1 Non‑text Content | Partially supported | Not all non‑text content presented to users has a text alternative serving the same purpose. |
| 1.2.1 Audio‑only and Video‑only (Pre‑recorded) | Partially supported | In some pre‑recorded audio‑only or video‑only media, equivalent information is not provided in an alternative format. |
| 1.2.2 Captions (Pre‑recorded) | Supported | |
| 1.2.3 Audio Description or Media Alternative (Pre‑recorded) | Supported | |
| 1.3.1 Info and Relationships | Partially supported | In some cases, information, structure, or relationships conveyed by presentation cannot be programmatically determined (or are not available via text). |
| 1.3.2 Meaningful Sequence | Supported | |
| 1.3.3 Sensory Characteristics | Supported | |
| 1.4.1 Use of Color | Supported | |
| 1.4.2 Audio Control | Supported | |
| 2.1.1 Keyboard | Partially supported | Some functionality is not operable via keyboard (or equivalent input). |
| 2.1.2 No Keyboard Trap | Supported | |
| 2.1.4 Character Key Shortcuts | Supported | |
| 2.2.1 Timing Adjustable | Supported | |
| 2.2.2 Pause, Stop, Hide | Supported | |
| 2.3.1 Three Flashes or Below Threshold | Supported | |
| 2.4.1 Bypass Blocks | Supported | |
| 2.4.2 Page Titled | Supported | |
| 2.4.3 Focus Order | Supported | |
| 2.4.4 Link Purpose (In Context) | Supported | |
| 2.5.1 Pointer Gestures | Supported | |
| 2.5.2 Pointer Cancellation | Supported | |
| 2.5.3 Label in Name | Supported | |
| 2.5.4 Motion Actuation | Supported | |
| 3.1.1 Language of Page | Supported | |
| 3.2.1 On Focus | Supported | |
| 3.2.2 On input | Supported | |
| 3.2.6 Consistent Help | Supported | |
| 3.3.1 Error Identification | Supported | |
| 3.3.2 Labels or Instructions | Partially supported | In some cases, labels or instructions are not provided where user input is required. |
| 3.3.7 Redundant Entry | Supported | |
| 4.1.1 Parsing | Supported | |
| 4.1.2 Name, Role, Value | Partially supported | In some cases, for UI components (e.g., form elements, links, script‑generated components), names/roles/states/properties/values are incorrect or not set, or changes are not announced to users and their assistive technologies. |
Corresponding to WCAG 2.2 Level AA
| Criteria | Conformance level(s) | Notes |
| 1.2.5 Audio Description (Pre‑recorded) | Supported | |
| 1.3.4 Orientation | Supported | |
| 1.3.5 Identify Input Purpose | Supported | |
| 1.4.3 Contrast (Minimum) | Partially supported | The visual presentation of text and images of text does not always meet the minimum contrast ratio, except where allowed (e.g., logos). |
| 1.4.4 Resize Text | Supported | |
| 1.4.5 Images of Text | Partially supported | In some cases images of text are used instead of text alone and are neither customizable nor essential to the information conveyed. |
| 1.4.10 Reflow | Supported | |
| 1.4.11 Non‑text Contrast | Partially supported | For some essential components, including in different states, the contrast with adjacent colors does not exceed 3:1. |
| 1.4.12 Text Spacing | Supported | |
| 1.4.13 Content on Hover or Focus | Partially supported | In some cases where hover or keyboard focus shows/hides content, there is no mechanism to dismiss the additional content without moving pointer/focus; the pointer cannot be moved onto the additional content without it disappearing; or the content does not remain visible until hover/focus is removed, the user dismisses it, or it becomes irrelevant (with standard exceptions). |
| 2.4.5 Differenti modalità | Supported | |
| 2.4.6 Intestazioni ed etichette | Supported | |
| 2.4.7 Focus visibile | Supported | |
| 2.4.11 Focus Not Obscured (Minimum) | Supported | |
| 2.5.7 Dragging Movements | Supported | |
| 2.5.8 Target Size (Minimum) | Supported | |
| 3.1.2 Language of Parts | Supported | |
| 3.2.3 Consistent Navigation | Supported | |
| 3.2.4 Consistent Identification | Supported | |
| 3.3.3 Error Suggestions | Supported | |
| 3.3.4 Error Prevention (Legal, Financial, Data) | Supported | |
| 3.3.8 Accessible Authentication (Minimum) | Supported | |
| 4.1.3 Status Messages | Partially supported | In some cases status messages are not presented so that assistive technologies can interpret them without moving focus. |
Chapter 10: Non‑web documents
| Criteria | Conformance level(s) | Notes |
|---|---|---|
| 10.0 General (informative) | Header cell, no response required | Header cell, no response required |
| 10.1.1.1 to 10.4.1.3 | See WCAG 2.2 section | See information in WCAG 2.2 section |
| 10.5 Caption placement | Not applicable | |
| 10.6 Audio description timing | Not applicable |
Chapter 11: Software
| Criteria | Conformance level(s) | Notes |
|---|---|---|
| 11.0 General (informative) | Header cell, no response required | Header cell, no response required |
| Dal 11.1.1.1 al 11.4.1.3 | See WCAG 2.2 section | See information in WCAG 2.2 section |
| 11.5 Interoperability with assistive technology | Header cell, no response required | Header cell, no response required |
| 11.5.1 Closed functionality | Header cell, no response required | Header cell, no response required |
| 11.5.2 Accessibility services | Header cell, no response required | Header cell, no response required |
| 11.5.2.1 Support for Platform Accessibility Services for Software Providing a User Interface | See from 11.5.2.5 to 11.5.2.17 | See from 11.5.2.5 to 11.5.2.17 |
| 11.5.2.2 Support for Platform Accessibility Services for Assistive Technologies | See from 11.5.2.5 to 11.5.2.17 | See from 11.5.2.5 to 11.5.2.17 |
| 11.5.2.3 Use of Accessibility Services | See from 11.5.2.5 to 11.5.2.17 | See from 11.5.2.5 to 11.5.2.17 |
| 11.5.2.4 Assistive Technology | Not applicable | |
| 11.5.2.5 Object Information | Not applicable | |
| 1.5.2.6 Row, Column and Headers | Not applicable | |
| 11.5.2.7 Values | Not applicable | |
| 11.5.2.8 Label Relationships | Not applicable | |
| 11.5.2.9 Parent–Child Relationships | Not applicable | |
| 11.5.2.10 Text | Not applicable | |
| 11.5.2.11 List of Available Actions | Not applicable | |
| 11.5.2.12 Execution of Available Actions | Not applicable | |
| 11.5.2.13 Tracking of Focus and Selection Attributes | Not applicable | |
| 11.5.2.14 Modification of Focus and Selection Attributes | Not applicable | |
| 11.5.2.15 Change Notification | Not applicable | |
| 11.5.2.16 Changes of States and Properties | Not applicable | |
| 11.5.2.17 Changes of Values and Text | Not applicable | |
| 11.6 Accessibility Usage Documentation | Header cell, no response required | Header cell, no response required |
| 11.6.1 User Control of Accessibility Features | Not applicable | |
| 11.6.2 No Disruption of Accessibility Features | Not applicable | |
| 11.7 User Preferences | Not applicable | |
| 11.8 Development Tools | Header cell, no response required | Header cell, no response required |
| 11.8.1 Content Technology | Header cell, no response required | Header cell, no response required |
| 11.8.2 Creation of Accessible Content | See WCAG section 2.2 (If the software is not an authoring tool, insert “Not applicable”) |
See information in WCAG section 2.2 |
| 11.8.3 Preservation of Accessibility Information During Transformations | Not applicable | |
| 11.8.4 Repair Suggestions | Not applicable | |
| 11.8.5 Templates | Not applicable |
Chapter 12: Documentation and support services
| Criteria | Conformance level(s) | Notes |
|---|---|---|
| 12.1 Product documentation | Header cell, no response required | Header cell, no response required |
| 12.1.1 Accessibility features and compatibility | Not applicable | |
| 12.1.2 Accessible documentation | See WCAG 2.2 section | See information in WCAG 2.2 section |
| 12.2 Support services | Header cell, no response required | Header cell, no response required |
| 12.2.2 Information on accessibility features and compatibility | Not applicable | |
| 12.2.3 Effective communication | Not applicable | |
| 12.2.4 Accessible documentation | See WCAG 2.2 section | See information in WCAG 2.2 section |
Chapter 13: ICT that provides relay or access to emergency services
| Criteria | Conformance level(s) | Notes |
|---|---|---|
| 13.1 Relay service requirements | Header cell, no response required | Header cell, no response required |
| 13.1.2 Text relay services | Not applicable | |
| 13.1.3 Sign relay services | Not applicable | |
| 13.1.4 Lip‑reading relay services | Not applicable | |
| 13.1.5 Captioned telephony services | Not applicable | |
| 13.1.6 Speech synthesis services | Not applicable | |
| 13.2 Access to relay services | Not applicable | |
| 13.3 Access to emergency services | Not applicable |
Web Accessibility
Disability is defined as any limitation of activity or restriction of participation in society experienced by a person as a result of a substantial, long‑lasting, or permanent impairment of one or more physical, sensory, mental, cognitive, or psychological functions, multiple disabilities, or a disabling health condition.
Web accessibility means making online public‑communication services accessible to people with disabilities, based on four fundamental principles:
Perceivable: Information and UI components must be presented to users in ways they can perceive. For example, providing text alternatives for all non‑text content so it can be rendered in other forms as needed (large print, braille, speech, symbols, or simplified language).
Operable: User interface components and navigation must be operable. For example, making all functionality available from a keyboard.
Understandable: Information and operation of the UI must be understandable. Text content should be readable and navigation consistent.
Robust: Content must be robust enough to be reliably interpreted by a wide variety of user agents, including assistive technologies.
Test environments
Operating systems
Apple macOS (latest)
Microsoft Windows (latest)
Apple iOS (latest)
Google Android (latest)
We did not use Linux as it is currently little used among users with disabilities.
Browsers and user software
(latest versions available across operating systems)
Google Chrome
Microsoft Edge
Safari
Adobe Acrobat Reader / Preview on Mac (for PDFs only)
Screen readers and assistive technologies
To ensure the most standard evaluation possible, we test everything with the default configuration of assistive technologies. To make the assessment more realistic, we also test:
Built‑in visual adaptations across systems (colors, contrast, captions, etc.)
Mouse emulations, magnifiers, on‑screen keyboards, or advanced keyboard settings across systems
VoiceOver — Apple platforms only
TalkBack — Android only
NVDA (latest) and Freedom Scientific JAWS (previous major version) — Windows only
Methodology
Objective manual and semi‑automated verification methodology
We analyze content with various automated and semi‑automated systems and compare results across tools to achieve the most complete and objective verification. Unless otherwise requested, we reference the latest standard (WCAG 2.2) to ensure compliance in all countries from which the touchpoint (site, app, etc.) can be accessed.
Our verification therefore conforms to WCAG 2.2 Level AA and the requirements of EN 301 549 or their expression in the French RGAA. Each tool produces results that are then reviewed by our experts; not all tool findings may appear here, where judged false negatives.
Automated syntax tools
W3C Markup Validation Service: official validator for HTML, XHTML, MathML, etc.
3C CSS Validation Service: although CSS correctness does not directly affect accessibility, it can impact related aspects if misinterpreted due to errors. Validation performed at https://jigsaw.w3.org/css-validator/
Automated and semi‑automated color tools
Color Contrast Analyser (CCA): used selectively for borderline contrasts
CAG Color contrast checker: first‑pass check for CSS color contrasts in pages
Text on background image a11y check: validates cases where text overlays images
Color contrast accessibility evaluator: additional online checks
Automated and semi‑automated accessibility tools
And other tools:
Web Developer Toolbar: supports manual verification (finds images without alt text, inputs without labels, etc.) —
Axe and Lighthouse for Chrome: provide precise indications on HTML accessibility defects and WAI‑ARIA attributes, essential for web apps and interactive components.
Terminology
Terms used in the Conformance column are defined as follows:
Supported: The product has at least one method that meets the criterion with no known defects, or meets it with an equivalent facilitation.
Partially supported: Some product functionality does not meet the criterion.
Not supported: Most product functionality does not meet the criterion.
Not applicable: The criterion is not relevant to the product.
Not evaluated: The product was not evaluated against the criterion. (May be used only for WCAG Level AAA criteria.)
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